Frequently asked questions
About Us
We don’t have a showroom in the traditional sense, but we do have a display area in the factory all partners and customers are welcome to visit
Yes everyone is welcome at our factory
Our factory and support office are open Monday to Friday 8am to 4pm. We do not open bank or public holidays to allow our team time off.
Kitchenwide is a supply only business, therefore you can either speak to your local Kitchenwide partner fitter or call us on 0161 710 3690 where we will be able to assist you directly.
We are located at Unit 2 Brookfield Business Park, Brookfield Road, Cheadle. Stockport SK8 2PN
Yes we are a full VAT Registered business, our VAT number is GB 4058 38196
No we are a privately owned company, and all directors work in the business
Yes we are introducer for Kanda that can offer finance, Kanda is a credit broker and not a lender.
As part of our fair pricing policy, interest free credit is never free to the company supplying the products, and therefore prices must be increased to cover this facility.
We have found it to be more cost effective to both ourselves and the customer, if a normal finance product is utilised which has a straightforward interest rate attached. Therefore, our prices don’t have to be loaded to cover said fees and customers are fully aware what they are paying and being charged to spread the cost. Nothing hidden and always fair.
Our Products
Doors – We use Finsa Hidrofugo HDF boards that are made to the highest standard, providing excellent moisture-resistant properties for high-humidity areas. This means the product can be used in a range of environments, preventing warping and splitting that can impact the lifespan of your finished project.
Carcasses – These are made using EGGER decorative faced boards and available in a range of finishes and styles
Oak Draw boxes – Our dovetail drawers are made from engineered laminated oak. Specially crafted to fit our carcasses, these drawers offer the perfect blend of functionality and style. Expertly assembled, each drawer boasts strong and secure dovetail joints and solid 15mm oak sides with a 6mm oak veneered base. The 5% clear lacquer spray finish enhances the beauty of the ‘A grade’ solid oak, ensuring a long-lasting appeal
As well as our shaker, Jaker, J-pull, cottage and integrated handles, we have the technology to make any design you can think off.
No, all our products are made bespoke and painted to give maximum protection and longevity
All doors have a five-year guarantee whilst our cabinetry has a 25-year manufacturing fault guarantee. Appliances and third-party products will have their own guarantee and warranty provision, details of these will be supplied from the manufacturer in question
We have a close working relationship with AEG but can also source any brand or appliance the customer may want. We are also happy for customers and factory partners to source their own appliances if model numbers, and sizes are provided to your Kitchenwide designer.
Our paints are mixed to order, and we can offer any RAL colour possible. We do tend to stick to the Farrow & Ball colour pallet, as find them to be some of the best available
Delivery & Collection
Yes, when the production is scheduled in the factory, we can then give you a selection of delivery options, this applies to customers and factory partners.
Yes, we carry two million public liability and professional indemnity underwritten by AXA. Policy documents available on request
Yes, you can, but our liability will not cover the transport journey so the responsibility will fall to the factory partner for any damage sustained on the way